FAQs

Returns & Refunds

We are unable to offer a refund for change of minds. We are confident in the quality of our treats. If for any reasons, you are unsatisfied with our products, we would love to hear from you!

It's important for us to understand the issue, so we can work out a satisfactory outcome for you! Please do contact us within 14days of receiving the products.

We are more than happy to offer a replacement, refund or store credit for any quality-related matters. Most importantly, your feedback helps us grow and improve!

What ingredients do you use?

We care about what our pups eat! We carefully select each ingredient and only use human grade dog safe ingredients. You can find a detailed ingredient list under each product. If you have any query about the ingredients we use, please get in touch with us.

Do you do wholesale & custom orders?

Yes we do! We love working with other like-mind businesses! We have worked with cafe, pet retailer, pet book author, groomer, dog walker and doggy daycare centre that share the same passion and values as us! We are also happy to create something unique that suits your business’s need. Please get in touch!